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RIGOROUSLY-TESTED
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RIGOROUSLY-TESTED
NON-TOXIC
LIFE-PROOF
AWARD-WINNING
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FAQs
We offer a flexible return policy that is designed to allow you to try out any Nurture& furniture pieces worry-free in your own space for 30 days. If you are unhappy with the product for any reason, we will refund the amount paid for the product itself. Shipping or room of choice upgrades are not eligible for refunds.
To initiate the return process, please email us at info@nurtureand.com before your 30 day free trial window is over. As we are committed to reducing environmental waste and sustainability, we are proud to offer a donation option for returns.
We currently offer a refund in exchange for you donating your Nurture& assembled furniture product. A valid proof of donation receipt from a 501c3 tax-exempt organization of your choosing must be retained and emailed toinfo@nurtureand.comwithin two weeks of the return confirmation date. Once received, you will be refunded for the amount paid.
Smaller items or unopened furniture can be returned via UPS, Fedex, or a freight carrier - our customer service team will generate a return label for you. Please email us atinfo@nurtureand.com to initiate a return.
All Products: Nurture&'s 1 - year warranty covers any issues pertaining for: workmanship, materials, or the frame of the item, starting on the date of delivery, as well as power and USB and recline mechanisms. There are no fees to repair, replace, or return an item that's covered by our warranty. We do require sufficient photo and video evidence of issues to move forward with replacing a faulty product.
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Include a helpful and informative answer to the frequently asked question here.
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